DO YOU WANT TO BE A SUPERVISOR

Taking on that first supervisory position is always a challenge – especially if you are assuming managerial responsibility for former peers. Such challenges are well met by people who truly aspire to leadership and apply their talents in that direction. Some things to consider:

Be yourself
Don’t try to be your predecessor or to emphasize your difference from your predecessor.

Start slowly
Don’t be a “new broom” that immediately tries to sweep away all previous procedures. Keep it "business as usual" until you get a clearer idea of what is needed.

Gather information
Observe, ask questions, be a good listener, solicit input.

Be visible
Move around among your staff. Find ways to get to know them and establish good two-way communication.

Review written materials and policies early
Don’t depend on others to give you information that is already available to you.

Emphasize teamwork
Early on, your staff probably knows more than you about many aspects of the job. While you will need to establish your authority, also empower your staff as members of the team.

Be evenhanded and fair
Discover for yourself the strengths and weaknesses of your staff.

Provide good communication in both directions
Let your staff know that you will keep them informed whenever possible, and build trust. Let your staff know you care about them, and that when they speak with you they are heard.

Make your own decisions
You are the new kid on the block, and people may expect to influence you. Be clear that when you seek information and advice, you aren’t handing over the reins. You’re gathering data for use in your decision-making process.